United States RCM Market Report 2022: COVID-19 Accelerated the Shift to RCM Outsourcing

In the recent past, the years 2019 through 2021 have been the most challenging for the entire world. Countries are still grappling with health and economic challenges that have emerged as a result of COVID-19. The pandemic forced (almost) every business to rethink their strategies, budgets and operations. One of the actions many companies took […]

How A Mortgage BPO Company Can Help Lenders Achieve Economies of Scale

Let’s face it: everyone loves a good deal, discount or the opportunity to leverage a cashback offer. Many of us hop on seasonal or festive sales to save a couple of bucks. Some of us would balk at the thought of missing out on a freebie. And, why should we? After all, everyone deserves to […]

Business Process Outsourcing Driving Value in a Rapidly Growing Economy

Did you ever imagine the importance of business process outsourcing could be likened to a pizzeria? Imagine that the pizza base is your business processes. However, you can’t sell the base alone. So, you add the pizza sauce and cheese—your resources, manpower, workflows and technology. Although people would buy the pizza now, you aren’t making […]

Inhouse Vs. Outsourced Healthcare Revenue Cycle Management (RCM): Opportunities and Challenges

As a business owner, you may have considered expanding your business at some point or another. It would also mean that you may have considered hiring additional resources, renting or buying additional infrastructure and taking on other expenses associated with expansion. Chances are, you may have had to drop the plan because of a capital […]

How to Evaluate A Mortgage BPO Service Company

Let’s imagine, you own an enormous 4 BHK apartment. An erratic work schedule leaves you with little to no time to clean and organize it. So, you outsource the job to a housekeeping agency once every fortnight. It’s not rocket science to figure out why you do it—outsourcing housecleaning lets you focus on the more […]

What Are the Benefits of Offshoring for Your Business

Are you stuck in the quandary of whether to offshore your business processes, even though you know it’s cheaper than using onshore service providers? Your apprehension is probably rooted in a lack of information and clear benefits. Unfortunately, people use outsourcing and offshoring synonymously—it’s a blunder. Here’s some perspective with regards to offshore outsourcing. In […]