Behind the scenes is where we’re at
HelioNext was founded in 2005 with a vision to simplify SMB growth. As a global outsourcing provider of best-in-class, back-office services and technology solutions, we make business process evolution easy and achievable for small-midsized businesses. We help you realize your revenue potential/scale by allowing your teams to dedicate time and focus on the tasks that matter
Technology-First
Our specialty lies in seamlessly merging seasoned experience in traditional outsourcing services with new era technology—analytics, machine learning and automation. We offer integrated people services and digital solutions to bring your business processes into the future by helping you make data-driven decisions
Customized Approach
Your success, is ours. That’s why we deliver 360-degree solutions through a unique approach that provides a complete diagnostic of your current workflows. Each solution is devised using a hand-son approach, tailor-made to suit SME providers looking to reduce administrative burden
Lived Wisdom
For over 15 years, we’ve been assisting SMB across USA drive operational efficiency and improve their financial performance. Thanks to an outsourcing team of 250+ professionals we’re able to provide both onshore and offshore delivery models as part of our global service delivery. Our well-trained, dedicated staff have rich industry experience and follow robust quality control measures so you receive the best possible results.
48,000 cases
including
37,000
points of contact
across
1,000+
locations
All delivered with the highest levels of security and safety
Core Values
Our values guide us in everything we do; they are what makes us HelioNext.
Commitment
We’re dedicated, accountable and passionate
Respect
We celebrate one another, work professionally and don’t tolerate harassment
Eagerness
We learn, improve and nurture our talent with competency
Adaptability
We use our flexibility and resourcefulness to thrive in new environments
Teamwork
We collaborate, face challenges together and don’t tolerate individualistic thinking
Integrity
We value honesty, sincerity and mutual trust
Experimentation
We value experimentation and value mistakes and ideas alike
Meet our
Leadership
Paul Bernard Poupon
Founder-Director
Paul is the Managing Director of HelioNext and member of Board responsible for the strategic direction and management of our company.
With a history of successfully launching and streamlining businesses across various industries, Paul also has deep expertise in IT Consulting Services.
Paul ensures the success of HelioNext by ensuring business-wide efforts for strategy development, customer insights, industry research, and performance management.
Dr. Manu Bhandari
CEO
Manu brings over 20 years of outsourcing experience having previously developed capabilities within leading global providers such as GE Capital Information Services (GECIS, now Genpact), Accenture and Satyam.
As a trained physician he deeply understands the needs of our Healthcare clients. Manu also holds a PG degree in Insurance Management with LOMA certification which makes him a distinguished advisor for our Mortgage clients.