Behind the scenes is where we’re at

HelioNext was founded in 2005 with a vision to simplify SMB growth. As a global outsourcing provider of best-in-class, back-office services and technology solutions, we make business process evolution easy and achievable for small-midsized businesses. We help you realize your revenue potential/scale by allowing your teams to dedicate time and focus on the tasks that matter

Technology-First

Our specialty lies in seamlessly merging seasoned experience in traditional outsourcing services with new era technology—analytics, machine learning and automation. We offer integrated people services and digital solutions to bring your business processes into the future by helping you make data-driven decisions

Customized Approach

Your success, is ours. That’s why we deliver 360-degree solutions through a unique approach that provides a complete diagnostic of your current workflows. Each solution is devised using a hand-son approach, tailor-made to suit SME providers looking to reduce administrative burden

Lived Wisdom

For over 15 years, we’ve been assisting SMB across USA drive operational efficiency and improve their financial performance. Thanks to an outsourcing team of 250+ professionals we’re able to provide both onshore and offshore delivery models as part of our global service delivery. Our well-trained, dedicated staff have rich industry experience and follow robust quality control measures so you receive the best possible results.

48,000 cases

including

37,000

points of contact

across

1,000+

locations

All delivered with the highest levels of security and safety



Core Values

Our values guide us in everything we do; they are what makes us HelioNext.

Commitment

We’re dedicated, accountable and passionate

Respect

We celebrate one another, work professionally and don’t tolerate harassment

Eagerness

We learn, improve and nurture our talent with competency

Adaptability

We use our flexibility and resourcefulness to thrive in new environments

Teamwork

We collaborate, face challenges together and don’t tolerate individualistic thinking

Integrity

We value honesty, sincerity and mutual trust

Experimentation

We value experimentation and value mistakes and ideas alike

Meet our
Leadership

Paul Bernard Poupon

Founder-Director

Paul is the Managing Director of HelioNext and member of Board responsible for the strategic direction and management of our company.

With a history of successfully launching and streamlining businesses across various industries, Paul also has deep expertise in IT Consulting Services.

Paul ensures the success of HelioNext by ensuring business-wide efforts for strategy development, customer insights, industry research, and performance management.

Dr. Manu Bhandari

CEO

Manu brings over 20 years of outsourcing experience having previously developed capabilities within leading global providers such as GE Capital Information Services (GECIS, now Genpact), Accenture and Satyam.

As a trained physician he deeply understands the needs of our Healthcare clients. Manu also holds a PG degree in Insurance Management with LOMA certification which makes him a distinguished advisor for our Mortgage clients.

Ready to Talk?

We’d love to hear from you! Tell us how we can help and we promise to respond within 48 hours.

Get in Touch